
AI Customer Care Bots
Mobiloitte’s healthcare-focused AI chatbots provide 24/7 patient support, significantly enhancing healthcare service efficiency. Key use cases include:
- Instant patient appointment scheduling and reminders
- Real-time patient query resolution
- Efficient management of prescription refills and medical records
- Secure OTP-based patient verification
- Multilingual and voice-enabled healthcare assistance
- Live chat escalation for complex medical queries
- Smart sentiment analysis for early dissatisfaction detection
- Conversational onboarding and patient registration
- Automated payment reminders and insurance claim updates
Personalized health advice and medical information